Refund policy

Eligibility for Returns: We want you to be completely satisfied with your purchase. If you are not entirely happy, eligible items may be returned within the specified return window from the date of delivery, provided they are unopened, in their original packaging, and in the same condition that you received them.

Non-Returnable Items: Certain categories of items, such as opened or used consumable products, clearance items, or personalized goods, are final sale and cannot be returned or exchanged due to health and safety regulations.

Refund Process: Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of business days.

Damaged or Defective Items: If you receive a damaged, defective, or incorrect item, please contact our customer support team immediately upon receipt so we can arrange a replacement or issue a full refund at no additional cost to you.